"the collective aim of Team•LMP is to ensure that customers, the travelling and vacationing
public, enjoy exceptional•experiences and superior quality when using any kind of hospitality establishment by helping business owners make their operations stand out from the crowd and thereby improve the profitability and the value of their business”
It's a changing world we live in.
As they say in Hollywood, you're as good as your last movie!
As far as customers are concerned, that means the last time they stayed in your accommodation, cruised on your ship, ate a meal, a snack, drank a coffee or a cocktail. They judge you and your establishment on the experience they have. If you're a branded chain, they judge every branch and location on the last experience they had with the same name over the door!
From post Covid recovery to making your ratings better than "average". Customer focus to social media. From saving you money on utilities, to hospital grade sanitising solutions. If you want to be successful in the competitive world of hospitality and leisure, you want to stand out from the crowd.
We can help you achieve it. We will assist you to be more successful, more profitable and thereby increase the value of your business.
Consulting, management and quality assurance
Reviews and audits of existing operations with custom solutions to address your challenges that we identify.
Technology solutions, operating systems and hospital grade sanitising machines.
Quality Assurance customised to your operation and your brand standards.
Resort, hotel, hospitality, leisure travel and related retail operations management of individual properties, businesses or groups under custom management agreements which can be long term or short term pending transition or change.
Change & turnaround management - we can turn struggling operations into success stories.
Accurate accounts services to support management.
Marketing services including social media marketing.
Hospitality Brokers Wordwide Network
Leisure travel services
and much more.........
We are a world class team encompassing highly qualified, experienced and tested hospitality professionals from every aspect of the industry, with multiple decades of accumulated knowledge and wisdom – we know exactly how to translate this experience into true value for our clients and their customers.
We reach exceptional•service levels by careful, considered manager coaching, staff team development and training. We dramatically impact hospitality operations and have a track record of helping resorts, hotels and Leisure travel operations achieve award winning success and improved financial results.
Our track record speaks for itself with the successful reorganisation of numerous hospitality operations over the years through specific consulting often starting with an operational review and frequently leading to short, medium or long term management.
During winter 2020/21 we planned organised and managed the rescue and renovation of this unique classic boat, formerly the Jolly Boat on the Royal Yacht Britannia.
In much the same was as we do with hotels, resorts and other hospitality businesses, the team at
turned a vision into reality.
Soon available for the public to enjoy as one of the unique experiences under our new leisure travel brand planned to launch sales and start operations in 2022
exceptional•excursions
exceptional•excursions
classic river journeys
River Thames England
exceptional•excursions
classic car tours
English country villages
You will soon be able to visit our new website for exceptional•excursions for reservations requests
I have known Stuart Humphreys since the early nineties when I ran The Global Group of Companies.
Leisure Management Plus, their managers, teams and their series of exceptional•initiatives can be a great help in achieving optimum sales performance as LMP’s track record amply demonstrates.
Please call me for any further information.
John Spence
Chairman The Karma Group
