Summary of Services



To address any issue, need or goal in any hospitality, leisure related or retail business


Performed by our Consultant Network Team. Experts in hotels, resorts, timeshare, fractional & whole ownership resorts, vacation homes, vacation rentals, restaurants, bars, inns, golf & country clubs & related retail, catering and leisure businesses.  


Basic Operational Review based on ILM questionnaire, basic figures, on-line customer reviews & conference call

Complete Hotel or Resort Operational Review including site visit

Complete Restaurant Operational Review including site visit

Make It Easy Review with Recommended Actions

Make It Easy Review and Makeover with Recommended Actions & phone / email help with implementation

Market Demand and Financial Feasibility Study for hotel development

Pre-opening Planning and Technical Services for new developments



Technology review

LMP Technology - Solutions for the needs of hospitality businesses owners & operators


& Operations


Management & Operations


Operation under Management Contract - individual properties or groups

  Hotel Management

  Restaurant Management

  Timeshare Resort Management

  Fractional Resort Management

Supervisory Management & Support

Manager Mentoring & Coaching

HOA & Club management & administration

HOA / Club board / committee participation or liaison as managing agent

AGM organization & production

Newsletter creation, production & distribution

Assessment, billing & collection services

Sales & marketing of intervals and fractions for resorts with no developer (in association with accredited specialists)

Refurbishment - hotels, resorts, restaurants & other leisure businesses

Food & beverage (restaurant and bar) management 

Function & event management



Vacation Rentals

Holiday Cottages, Apartments & Villas

 International Leisure Travel


 International Leisure Travel Club

Accurate Accounts 

& Business Consulting Services

Accounts Services


Financial State of Health Review - "Free" - basic information gathered by email

Detailed accounts needs analysis with recommendations - on site review of existing systems and accounts

Book keeping, accounts reveivable, accounts payable & payroll

Monthly closing including bank reconciliation and financial statements

Management accounts for any business, including creating annual budget and management accounts format

Accounts in accordance with the Uniform System of Accounts for Hotels

Annual Accounts and Financial Audit by third party auditor


Accounts for timeshare & fractional resorts and clubs using LMP management accounts format

Management Charge / Maintenance Charge assessment, billing and collection with associated accounts

Club, Comunidad, or HOA accounts

Commercial operations accounts

Quality Assurance


Custom designed QA programs for Hospitality, Leisure, Travel, Retail and Service Businesses

Cruise Quality Assurance - Custom designed QA programs for cruise lines, cruise ship operators, charter yacht operators


Resort Quality Assurance for timeshare, fractional and whole ownership resorts based on operator's brand standards


Hotel Quality Assurance - Custom designed QA programs for hotels and hotel groups


Vacation Home and Vacation Rentals Quality Assurance


QAforALL custom designed programs for any service or business


QAforALL standard program - 4 random inspections annually

Secret shopper & mystery shopper services for any retail, hospitality or service business of any kind


Hospitality Brokers Worldwide

Hospitality Broker Network Services


A worldwide broker service to:

* Market and sell hospitality real estate and businesses

* Find suitable hospitality properties for acquisition by buyers

* Hospitality business valuation for buyers or sellers

We speak English

Se habla Español 

On parle Français

Wir sprechen Deutsch

Me puhumme Suomea

tel:    +44 (0) 7939-903157 UK  - Sales

tel:    +44 (0) 7867-753080 UK -  Accounts Manager

tel:    +44 (0) 7939-903157 UK

tel:    +34 619 126 203 Tenerife

accounts email:

skype:   arjahumphreys

  • LinkedIn

skype:   Kempster2

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