& Operations


Your needs in terms of management for your Hotel(s), Resort or Alpine SkiChalets are unique to you as well as your properties.  Your expectations, your goals and your aspirations for your business and of course your guests are unique to your business so we LISTEN FIRST to understand your needs and tailor our offering to serve those needs


If you think your operations could be better, we can help you to make them better with our comprehensive range of services.


We manage hotels, resorts, holiday villas, apartments & cottages, vacation rentals, catered ski chalets, restaurants, cafe's and pubs and more!   We can address and improve the quality of:


... your service

... your product

... your staff

... your management

... your leadership team

... & your customer's experiences

Learn the significance of the bonsai tree & the droplet of water....  .....

We custom design services to meet your unique needs:


Services we can provide include:


  • Operational review

  • Recruit managers and / or whole teams

  • Set up & seasonally operate ski chalets

  • Training & development of managers and staff teams

  • Mentoring your managers to optimize results

  • Team building

  • Secret shopper services

  • Quality assurance programs

  • Management contract : hotels, rental villas, resorts, winter resort ski chalets 

  • Management contracts can be long term or short term pending sale or change

  • Conceptual design, pre-opening planning & opening of new hospitality operations

We speak English

Se habla Español 

On parle Français

Wir sprechen Deutsch

Me puhumme Suomea

tel:    +44 (0) 7939-903157 UK  - Sales

tel:    +44 (0) 7867-753080 UK -  Accounts Manager

tel:    +44 (0) 7939-903157 UK

tel:    +34 619 126 203 Tenerife

accounts email:

skype:   arjahumphreys

  • LinkedIn

skype:   Kempster2

what is the significance of the bonsai tree and the water droplet?

more here >

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